This is especially important for the e-mail field since without a valid e-mail, we will not be able to respond to your support request.
All the support requests are sent to our support team and our response may require some time depending the nature of the problem (reproducing the issue, testing, finding a solution etc). Please also note that our support center is only open during regular business hours from Monday to Friday.
We appreciate your patience and rest assured we will respond to your request as soon as possible. Before contacting us, we encourage you to visit our FAQ page.